Soot is acidic. Every hour it sits on a surface, it bonds deeper, etches into finishes, and becomes harder to remove. Wiping it spreads it. Five Star uses professional techniques matched to each material to remove soot completely without causing more damage.
Professional cleaning. Full restoration. One team.
Smoke and soot removal is the process of cleaning, treating, and restoring surfaces and materials that have been contaminated by smoke residue after a fire. Even after the flames are out and structural damage has been addressed, smoke and soot can continue to damage a home. Soot is acidic and corrosive, and if left on surfaces it will permanently stain walls, discolor metals, degrade fabrics, and etch into glass and stone.
The type of residue left behind depends on what burned. Protein fires from cooking produce a nearly invisible residue that causes strong odors. Synthetic materials like plastics and electronics leave a thick, sticky, black soot that smears when wiped. Wood and paper fires produce dry, powdery residue that spreads easily through HVAC systems. Each type requires a different cleaning approach.
Five Star Restoration performs professional smoke and soot removal using specialized equipment and techniques matched to the type of residue present. Our crews clean and treat all affected surfaces including walls, ceilings, trim, fixtures, and cabinetry. We use HEPA filtration to capture airborne soot particles, apply chemical sponges and professional cleaning agents designed for fire residue, and seal surfaces where needed to prevent residual staining. All smoke and soot work follows IICRC fire and smoke damage restoration standards.


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We send a trained cleaning crew to assess the soot type, affected surfaces, and full scope of work needed.
We document the damage, communicate with your carrier, and help keep your claim moving forward.
One team handles soot removal, surface cleaning, sealing, and any needed repairs. One point of contact from start to finish.
A proven process that protects surfaces and removes damage without making it worse.
Not all soot is the same. Grease fires leave wet, sticky residue. Electrical fires produce fine, dry soot. We identify what we are dealing with and match the technique to the material.
Loose soot particulate is removed first using HEPA vacuums and chemical dry sponges. This step prevents smearing and prepares surfaces for wet cleaning.
Professional cleaning agents are applied based on the surface: alkaline cleaners for painted walls, solvent based products for metals, enzyme treatments for protein soot on kitchen surfaces.
After cleaning, surfaces are sealed with a stain blocking primer to encapsulate any remaining residue and prevent bleed through after repainting.
Walls get repainted. Trim gets refinished. Anything that could not be saved gets replaced. The same crew handles the full job.
Here is what sets us apart when it actually matters
Different soot types require different cleaning methods. We identify the residue and clean each surface the right way the first time.
Contents, furniture, and fixtures are cleaned on site whenever possible. We only replace what truly cannot be restored.
The sooner soot is removed, the more that can be saved. We arrive quickly and start cleaning before permanent staining sets in.
Full documentation, direct adjuster communication, and paperwork handled from start to finish.
The crew that cleans the soot also handles the sealing, painting, and repairs. No handoffs, no gaps.
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Smoke and soot damage claims require detailed documentation of every affected surface and the cleaning methods used. Five Star prepares everything your carrier needs and communicates directly with your adjuster so you are not managing it alone.
Photos, surface assessments, and a detailed scope of work prepared for your carrier.
We speak directly with your insurance company and help keep your claim on track.
We handle the documentation and billing so you can focus on getting your home back to normal.











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