Fire & Smoke Damage Restoration
Secure. Clean. Rebuild.

We had a grease fire in the kitchen that the fire department put out, but the smoke damage went through the whole first floor. The walls, cabinets, everything smelled. Five Star came out the next morning, sealed off the kitchen, and started cleaning the soot off the walls and ceilings. They handled all the back and forth with State Farm and even helped coordinate the cabinet replacement. We were back in the house way sooner than we expected.

An electrical fire in the garage spread smoke through the whole left side of the house before the sprinklers got it under control. The smell was in the walls, the HVAC, the closets. Five Star came out within the hour, sealed the HVAC vents, and started ozone treatment in the garage while cleaning the other rooms. It was a big job and they handled every part of it. My Liberty Mutual claim was approved within a week.

A candle caught the curtains in the living room and it spread to the wall before we could put it out. The fire itself was contained to one room but smoke got into everything. Five Star boarded up the window that same night and came back the next day with a full crew. They cleaned every wall and ceiling on the first floor and ran odor equipment for three days. Travelers covered the whole thing and Five Star handled the paperwork. Could not have been easier given the situation.

Our dryer caught fire in the laundry room. The fire department put it out quickly but the smoke smell was through the whole house. We stayed at a hotel for almost two weeks while Five Star cleaned and repaired everything. They took care of the insurance documentation and even packed out the closets in the bedrooms so they could clean the walls behind them. Really thorough work and good communication the entire time.

We had a small fire start behind the stove from a faulty outlet. The fire department cut into the wall to make sure it was out, which left a big hole plus smoke damage throughout the kitchen and dining area. Five Star boarded the opening, cleaned the soot, ran thermal foggers for the smell, and then rebuilt the wall, replaced drywall, and repainted. One company handled the whole thing. Allstate paid the claim with no issues thanks to the documentation Five Star provided.

Lightning struck during a rare summer storm and started a small roof fire. The fire department put it out but left a big section of the roof exposed and smoke damage in the attic and two upstairs bedrooms. Five Star had a tarp on the roof that same evening and started cleanup the next morning. They replaced the roofing, cleaned every surface, and got the smell out completely. Farmers processed the claim quickly because the damage report was so detailed.

A space heater shorted out in the guest bedroom and started a fire that burned through the wall into the hallway before the smoke detectors went off. The fire department cut power and knocked it down but the smoke was everywhere. Five Star showed up that night to board the window and secure the house. Over the next three weeks they gutted the bedroom, cleaned the rest of the house top to bottom, and rebuilt everything. We filed through USAA and Five Star handled all the documentation. Clean and professional the whole way.