Five Star Restoration | Odor Removal – Smoke Odor Elimination After Fire Damage
Professional odor removal after fire damage
ODOR REMOVAL — 24/7 RESPONSE

Smoke Odor Removal
Eliminated at the Source

Smoke odor is not a surface problem. It embeds in insulation, ductwork, carpet padding, and every porous material in the home. Air fresheners cannot reach it. Five Star uses commercial equipment to find the source and eliminate it completely.

Professional equipment. Complete elimination. One team.

24/7Always Available
45 MinResponse Time
15+ YrsExperience
FREEEstimates
Licensed& Insured
5-StarRated
24/7Always Available
45 MinResponse
15+ YrsExperience
FREEEstimates
Licensed& Insured
5-StarRated
SERVICE OVERVIEW

What Is Professional Odor Removal?

Professional odor removal is the process of identifying the source of persistent odors inside a home and eliminating them at the molecular level. Unlike air fresheners or surface cleaners that mask smells temporarily, professional odor removal targets the compounds causing the odor and neutralizes them permanently. If you can still smell it after cleaning, the odor has penetrated into materials that surface cleaning cannot reach.

Odors that require professional treatment typically come from fire and smoke damage, sewage backups, water damage and mold growth, pet contamination, decomposition, or chemical spills. These odors absorb into porous materials like drywall, carpet padding, wood framing, insulation, and soft furnishings. In many cases the source material must be removed entirely before treatment can be effective.

Five Star Restoration uses advanced odor removal methods tailored to the specific type of contamination. Our process may include thermal fogging, hydroxyl generators, ozone treatment, or a combination depending on the severity and source of the odor. We also identify and remove contaminated materials that are holding the odor in place. The goal is complete elimination, not temporary coverage. Our odor removal process follows IICRC guidelines for fire, smoke, and water related odor contamination.

Professional odor removal equipment in operation Odor removal and decontamination treatment
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Professional odor removal equipment in operation
Odor removal and decontamination treatment
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Get Odor Removal Help Now

Tell us what happened. We will call you back quickly to coordinate next steps.

Request Odor Removal Help

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24/7 Response
Free Assessment
Insurance Help

What Happens After You Reach Out

Here is how we get from your call to a home that smells normal again.

1

You Call or Submit

Reach us any time, day or night. A real person answers. No hold lines, no voicemail.

2

We Find the Source

A crew arrives to identify exactly where the odor is trapped: insulation, ductwork, carpet padding, framing, or soft goods.

3

We Handle the Insurance Side

We document the damage, communicate with your carrier, and help keep your claim moving forward.

4

The Smell Gets Eliminated

We deploy commercial odor equipment, treat the HVAC, and verify the odor is gone before closing anything up.


How We Handle Smoke Odor Removal

A systematic process that eliminates odor at the source, not just covers it up.

1
SOURCE ID

Locate Where Odor Is Trapped

Smoke odor hides in places you cannot see: inside wall cavities, above ceiling tiles, in ductwork, and deep in carpet padding. We trace it to the source before treating anything.

2
REMOVAL

Pull Out What Cannot Be Treated

Some materials hold odor permanently: saturated carpet padding, heavily exposed insulation, soft goods that absorbed too much smoke. We remove what cannot be saved.

3
SURFACE CLEANING

Clean All Hard Surfaces

Every wall, ceiling, and hard surface is cleaned to remove the smoke residue that produces odor. This step is critical before running odor equipment.

4
EQUIPMENT

Deploy Odor Elimination Equipment

Thermal foggers, ozone generators, and hydroxyl units are matched to the situation. We also treat the HVAC system to prevent the ductwork from redistributing odor.

5
VERIFICATION

Confirm the Odor Is Gone

We verify elimination before closing up walls or replacing materials. If it is not completely gone, we keep treating until it is.


Why Homeowners Trust Five Star for Odor Removal

Here is what sets us apart when it actually matters

1 We Find the Source, Not Just Mask It

Consumer products cover odor temporarily. We locate where it is trapped and eliminate it at the source using commercial equipment.

2 We Treat the HVAC System

Smoke travels through ductwork and recirculates odor to every room. We clean and treat the system to stop the cycle.

3 Commercial Grade Equipment

Thermal foggers, ozone generators, and hydroxyl units that reach places consumer products cannot touch.

4 We Handle Your Insurance

Full documentation, direct adjuster communication, and paperwork handled from start to finish.

5 One Team, Start to Finish

The crew that identifies the source also handles the treatment, cleaning, and any needed repairs. No handoffs.


What Our Clients Are Saying

Real jobs. Real reviews. Verified on Google.


We Help With the Insurance Side

Odor removal after a fire is a covered part of most homeowner claims. Five Star documents the source, the treatment methods used, and the results so your carrier has everything they need to process the claim.

We Document the Damage

Photos, odor source reports, and treatment records prepared for your carrier.

We Talk to Your Adjuster

We speak directly with your insurance company and help keep your claim on track.

Less Paperwork on Your End

We handle the documentation and billing so you can focus on getting your home back to normal.

State Farm
Allstate
USAA
Liberty Mutual
Travelers
Chubb
Farmers
American Family
Nationwide
Progressive
Erie Insurance
The Hartford
MetLife
GEICO
AIG
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Don't see yours? We work with virtually every carrier. Just ask.


Smoke Odor Penetrates Deeper Every Day — Call Now

The longer you wait, the harder it is to remove. Call now or fill out the form and we will get a crew to your property.

CREWS AVAILABLE NOW — 45 MIN RESPONSE