Flooding moves through a structure fast — soaking floors, wicking up walls, and reaching areas you cannot see. Five Star responds quickly, extracts standing water, and starts the drying process before secondary damage takes hold.
One team from first call to final repair.
Flood damage cleanup is the process of removing standing water, drying out the structure, and restoring a home after water enters from an external source. Unlike a pipe leak or appliance failure, flood water comes from outside the building. It often carries mud, sewage, chemicals, and debris, which makes it significantly more hazardous than clean water damage.
Flooding can result from heavy rainstorms, river or creek overflow, storm surge, rapid snowmelt, or drainage system failures. Even a few inches of flood water can cause serious damage to flooring, drywall, insulation, and electrical systems. The longer water sits, the faster structural damage and mold growth begin.
Five Star Restoration provides full flood damage cleanup for homes and properties nationwide. Our teams respond quickly with commercial pumps, industrial dehumidifiers, and moisture detection tools to extract water and begin the drying process immediately. We remove damaged materials that cannot be saved, treat affected areas with antimicrobial solutions, and monitor moisture levels throughout the drying cycle to ensure the structure reaches safe conditions. All flood damage work follows IICRC standards for professional water damage restoration.


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Here's how we get from your call to a restored home.
Reach us any time, day or night. A real person answers. No hold lines, no voicemail.
We send a fully equipped team to your property, usually within 45 minutes. They assess the damage and start work right away.
We document the damage, communicate with your carrier, and help keep your claim moving forward.
One team handles extraction, drying, cleaning, and repairs. One point of contact from start to finish.
A fast, thorough process from the moment we arrive to the day your home is restored.
Industrial pumps and extractors remove standing water immediately. We do not wait for the water to recede.
Thermal cameras and moisture meters identify exactly where water has traveled — including inside walls and under floors you cannot see.
Air movers and dehumidifiers run continuously until every moisture reading hits safe levels. We monitor and document daily.
Floodwater carries contaminants. We assess what is salvageable and what needs to be safely removed and disposed of.
The same crew handles drywall, flooring, and all repairs. One point of contact from extraction through final restoration.
Here's what sets us apart when it actually matters
Flood damage compounds fast. We dispatch immediately, day or night, fully equipped to extract and dry.
We use thermal imaging to find hidden water before it becomes hidden mold.
Floodwater is often contaminated. Our crews assess and handle it safely.
We document everything your carrier needs and communicate directly with your adjuster.
From extraction through final repairs, one crew handles the entire job.
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Flood damage claims require thorough documentation. Five Star prepares photos, moisture readings, and contamination assessments exactly the way your carrier needs to see them — and communicates directly with your adjuster throughout.
Photos, moisture readings, and a detailed damage report prepared the way your carrier needs to see it.
We speak directly with your insurance company, answer their questions, and help keep your claim on track.
We handle the documentation and billing so you can focus on getting your home back to normal.











Don't see yours? We work with virtually every carrier. Just ask.
Every hour matters after a flood. Call now or fill out the form and we’ll have a crew at your property within 45 minutes.