Tacoma's 24/7 Restoration Help
When Damage Can't Wait
When water damage hits, fast action matters. Five Star responds quickly, stops the damage from spreading, and handles the cleanup, drying, repairs, and restoration that come next.
One team from first call to final repair.
What We Restore
Water, fire, mold, and full rebuilds. We respond fast, stop the damage from spreading, and handle the work it takes to get your home clean, dry, safe, and back in order. From emergency cleanup to final repairs, we help you through each step.
Water Damage
Tacoma's persistent rainfall, steep terrain, and aging building stock make water intrusion the most common property emergency in the region. We extract standing water, deploy drying equipment, and monitor moisture levels until the structure is completely dry and safe.
Mold Remediation
The Pacific Northwest's damp climate makes mold one of the most persistent property issues in the Tacoma area. Months of rain and limited ventilation let mold establish behind walls before homeowners notice. We test for it, contain the spread, and remove it completely.
Wind & Storm Damage
Pacific winter storms bring heavy rain and damaging winds that knock down trees and tear off roofing across the Puget Sound. We secure the property, clear debris, and restore structural damage from wind, fallen trees, and storm driven water intrusion.
Fire & Smoke Damage
Smoke and soot continue causing damage long after the fire is out. We clean affected surfaces, eliminate odor at the source, and repair structural damage so your home can fully recover.
Full Repairs & Rebuild
You shouldn't need three different contractors after a disaster. We handle everything from emergency response through final repairs, including drywall, flooring, paint, and structural work. One team, one process.
Commercial Restoration
Damage to a commercial property means lost revenue and displaced operations. Our commercial teams respond with the staffing, equipment, and documentation your business needs to minimize downtime.
Get Help Started Now
Tell us what happened. We'll call you back quickly to coordinate next steps.
Request Emergency Help
Fill this out and a team member will call you back, usually within 15 minutes.
What Happens After You Reach Out
Here's how we get from your call to a restored home.
You Call or Submit
Reach us any time, day or night. A real person answers. No hold lines, no voicemail.
A Crew Shows Up Fast
We send a fully equipped team to your property, usually within 45 minutes. They assess the damage and start work right away.
We Handle the Insurance Side
We document the damage, communicate with your carrier, and help keep your claim moving forward.
Your Home Gets Restored
One team handles extraction, drying, cleaning, and repairs. One point of contact from start to finish.
We Help With the Insurance Side
After property damage, the insurance process can feel overwhelming. Five Star helps by documenting the damage thoroughly, communicating directly with your carrier, and keeping the paperwork moving so you're not stuck managing it alone.
We Document the Damage
Photos, moisture readings, and a detailed damage report prepared the way your carrier needs to see it.
We Talk to Your Adjuster
We speak directly with your insurance company, answer their questions, and help keep your claim on track.
Less Paperwork on Your End
We handle the documentation and billing so you can focus on getting your home back to normal.
Don't see yours? We work with virtually every carrier. Just ask.
Why Tacoma Homeowners Call Five Star
Here's what sets us apart when it actually matters
1 Rated 5 Stars by Real Homeowners
Our reviews come from real people who called us during an emergency. From Lakewood moisture problems to Puyallup storm damage, we earned our reputation one job at a time across the South Sound. Check Google and see for yourself.
2 At Your Door in 45 Minutes
Day or night, weekends included. The South Sound's layout means weather can vary block to block, and our crews are positioned locally so we are not driving down from Seattle. They show up equipped and ready to start work, not just look around.
3 We Handle Your Insurance
You focus on your family. We document the damage, talk to your adjuster, and help keep your claim moving forward. The Pacific Northwest's persistent rain means water damage claims are common here, and we know what adjusters in this market expect to see.
4 Trained, Certified Crews
Every technician follows industry restoration protocols with commercial grade equipment. Tacoma's climate means homes are dealing with moisture year round, from rain driven leaks to condensation in crawl spaces. Our crews are trained to address the kind of slow, persistent water intrusion that leads to mold and structural damage.
5 One Team, Start to Finish
The crew that responds to the emergency also handles the repairs and rebuild. One point of contact the whole way through, whether it is a windstorm damaged roof in University Place or a flooded crawl space in Federal Way.
What Homeowners in Tacoma Are Saying
Real jobs. Real reviews from real customers.
Serving All of Greater Tacoma
45-minute response across the greater Tacoma area
Help Is Available Right Now
If your home has water, fire, or mold damage, the next step is simple. Five Star crews are available 24/7 and ready to respond across the greater Tacoma area.